020 3140 8140 Mon-Fri from 9am - 1pm
Help & Contact
How to reach us
by email to service@shirtinator.com
or via our Contact form
by phone at 020 3140 8140
(Mon-Fri from 9am - 1pm except german public holidays in Bavaria)
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020 3140 8140 Mon-Fri from 9am - 1pm

All about ordering

Q: Is there a minimum order?
A: No, there is no minimum order.



Q: Is there an order limit?
A: No. However, Shirtinator gives you a discount if the order is higher than 50 €.

Order value Discount
more than 50 € 5%
more than 100 € 10%
more than 250 € 15%
more than 450 € 20%
more than 650 € 25%
more than 800 € 30%
more than 1000 € 35%
more than 1250 € 40%
more than 1500 € 45%
more than 1750 € 50%
more than 3500 € 55%
more than 5500 € 60%
more than 7500 € 65%
more than 9500 € 70%


Discounts are automatically deducted from the order price.



Q: Are the products always available for delivery?

A: Our Creator usually only shows you products that are available at the time you placed your order. However, it is possible that an item becomes unavailable. If your desired item(s) cannot be shipped to you, Shirtinator will inform you immediately.



Q: Why can't you print my pixel-based motifs on dark textiles?

A: Printing pixel motifs on dark textiles using the digital transfer technology results in bad quality. So if you would like to print a pixel motif, you should choose a white textile.



Q: How long do I have to wait for my order?

A: Including printing and shipping, please allow approximately 7 - 10 working days. In order to ensure the production goes as quickly as possible, please ensure that:

- You provide us with correct payment information
- Billing and delivery address are correct

- If you have uploaded your own motifs (e.g. a picture) the quality stars show green.

Items which take a little longer to produce
Items which take a little longer to produce include garments with customers' own photographs and designs, garments with images or text printed on the arms, and items with large amounts of text. These items are normally dispatched within 2 – 4 working days.

Please remember that all our items are made-to-order and we do not keep a range of items in stock. We aim to get your order to you as quickly as possible but, if you need your order ASAP, please leave a note in the ‘comment box’ in the checkout with your deadline.  Alternatively, please send us a message in advance to service@shirtinator.eu with your deadline and the product(s) you want to order.



Q: Where can I see the status of my order?

A: If you're a registered Shirtinator customer or user, you can see the status of your orders by clicking "Orders" in your customer account.



Q: Can I cancel or modify my order?

A: We print your personal t-shirt and gift items as soon as it has been paid. If your order hasn't been paid yet and the order is still in progress, then you can easily cancel or modify your order by logging into your customer account.


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