(Mon-Fri from 9am - 1pm except german public holidays in Bavaria)
Customer Account & Privacy Statement
A: Click here to get a new password. Provided that your email is registered with us, we will send you a new password immediately.
A: All of your personal information will be handled confidentiality. Your information will be saved and used solely for completing your transactions. Your information may be used for address verification as well as a credit check. Under no circumstance will your personal information be shared with any third party.
A: To keep your information safe we use the latest technology with help from Secure Socket Layer (SSL) transmission, which works with a 128 bit encoder. The encoded information such as your order, name, address, credit card, or bank information cannot be read by any third party. To prevent access to your personal information, it is kept on separate computer that is not connected to the internet. To also help keep your account safe we recommend not sharing your password with anyone.
A: Should there be any problems with your account please send a message to firstname.lastname@example.org to explain the problem.